This Quick-Check Communication Self-Assessment is designed help you understand your communication strengths and areas for improvement.

Directions:
There are 24 questions. Read each statement and choose a score that best describes how well you can complete that task. Tip: Think about your work and life experiences as you consider each task. 

When you have completed the self-assessment do you notice patterns of weakness in a certain competency? Don't worry, we'll send you answers in an email so you can review categories and identify which areas you would like to improve.

Let's get started.    Tell us about a little bit about yourself:

Name Business Email

I can ask routine questions to obtain information.

1 out of 24

I can ask leave brief phone messages.

2 out of 24

I can understand short messages and communicate the information to others.

3 out of 24

I can give simple instructions to others on a familiar topic.

4 out of 24

I can explain simple facts.

5 out of 24

I can follow simple oral instructions.

6 out of 24

I can listen to others without interrupting.

7 out of 24

I can use appropriate body language (e.g. smiling, nodding, making eye contact) while having a conversation.

8 out of 24

I can discuss work-related problems or issues in detail.

9 out of 24

I can ask complex questions to get the appropriate information.

10 out of 24

I can communicate with others to resolve minor conflicts, such as customer complaints.

11 out of 24

I can communicate with others to co-ordinate work or resolve problems.

12 out of 24

I can express my opinions and ideas clearly and concisely.

13 out of 24

I can restate information that is presented orally.

14 out of 24

I can train or give clear instructions to a co-worker.

15 out of 24

I can give a brief presentation to a small group.

16 out of 24

I can lead routine meetings (e.g. weekly team meetings).

17 out of 24

I can follow complex oral instructions to complete a task.

18 out of 24

I can explain difficult subject matter using detailed examples.

19 out of 24

I can give constructive feedback or advice.

20 out of 24

I can speak respectfully to clients or co-workers when dealing with complex issues or resolving conflicts.

21 out of 24

I can exchange ideas and opinions with colleagues, such as clarifying detailed work specifications or negotiating contracts.

22 out of 24

I can persuade others to consider different options.

23 out of 24

I can give presentations to a large, unfamiliar group.

24 out of 24

Be sure to click Submit Quiz to see your results and have them emailed to you for future review!