This Quick-Check Communication Self-Assessment is designed help you understand your communication strengths and areas for improvement.

Directions:
There are 24 questions. Read each statement and choose a score that best describes how well you can complete that task. Tip: Think about your work and life experiences as you consider each task. 

When you have completed the self-assessment do you notice patterns of weakness in a certain competency? Don't worry, we'll send you answers in an email so you can review categories and identify which areas you would like to improve.

Let's get started.    Tell us about a little bit about yourself:

Name Business Email
I can ask routine questions to obtain information.
I can ask leave brief phone messages.
I can understand short messages and communicate the information to others.
I can give simple instructions to others on a familiar topic.
I can explain simple facts.
I can follow simple oral instructions.
I can listen to others without interrupting.
I can use appropriate body language (e.g. smiling, nodding, making eye contact) while having a conversation.
I can discuss work-related problems or issues in detail.
I can ask complex questions to get the appropriate information.
I can communicate with others to resolve minor conflicts, such as customer complaints.
I can communicate with others to co-ordinate work or resolve problems.
I can express my opinions and ideas clearly and concisely.
I can restate information that is presented orally.
I can train or give clear instructions to a co-worker.
I can give a brief presentation to a small group.
I can lead routine meetings (e.g. weekly team meetings).
I can follow complex oral instructions to complete a task.
I can explain difficult subject matter using detailed examples.
I can give constructive feedback or advice.
I can speak respectfully to clients or co-workers when dealing with complex issues or resolving conflicts.
I can exchange ideas and opinions with colleagues, such as clarifying detailed work specifications or negotiating contracts.
I can persuade others to consider different options.
I can give presentations to a large, unfamiliar group.

Be sure to click Submit Quiz to see your results and have them emailed to you for future review!